Prescriptions

We run a computerised system to issue repeat prescriptions.

When the prescription is first added onto the computer an “authorised number of repeats” will be allowed. When you have had this number of repeats, a message will appear on your repeat prescription re-order slip advising you that a medication review is due. This review will be with our pharmacist via a telephone consultation. Once the review has been completed the Doctor will then adjust your medication if necessary and re-authorise your repeats. If you see this message, please request a medication review.

Ways to Order Your Prescriptions

Please note we do not take prescription requests over the phone as this medically unsafe. All requests must be in writing.

  • Online – Using our Repeat Prescription Requests triage
  • Using our online services – Patient Access
    You can also use ECHO pharmacy who will request and deliver your medication by post. You will need to be set up for online services to do this.
  • By post – Post the tear-off slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one week’s notice for a first class stamp and longer if using second class.
  • Via your chemist – you can arrange with a local chemist to request and collect your prescription.

If you are not set up for online services please complete our registration form.

When will my Prescription be ready?

Prescriptions will be ready for collection from your nominated pharmacy in two working days (longer by post)

Request Received Script Ready By
Monday before 1.30pm Wednesday
Tuesday before 1.30pm Thursday
Wednesday before 1.30pm Friday
Thursday before 1.30pm Monday
Friday before 1.30pm Tuesday
For Example
A script received on Tuesday at 4pm will be ready for collection
on Thursday after 4pm.

Please request repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependent on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Electronic Prescriptions Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

Register for electronic prescribing.

Good Medication Management is Important

Please pre-empt ordering prescriptions to avoid medication running out.

If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make a note of the review date and make an appointment to see the doctor.

If you are going on holiday you should take a list of your medication/s with you. In case you have a problem ensure you have enough medication to cover your holiday. Some countries also need a Doctor’s letter to explain the medication. Check with your travel agent. Please note if a letter is required there will be a fee for this letter as it is not covered under NHS contractual requirement.

If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take. Please discuss with the pharmacy.

Useful Information

Each drug has two names – the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please request your medication review consultation at least 10 days before your medication runs out.

Free Prescriptions

Medicines are free to: pensioners, children under 16, people under 19 years old and in full time education, pregnant or nursing mothers, and people suffering from one of a number of specified individual conditions, people on income support or family credit.